Bug Reports

For all images, that I generated today. The PNG have backgrounds. I don't know what is wrong but it was working well last week. I need to redo everything and I used 200 credits today for nothing. Because none of the images work. They all have a background that shows. Can you please help?

Hello! I'm trying to generate an icon of a sextant, but the website tells me, that my request is not appropriate for the audience. I don't know how a navigation instrument could offend others, but could you please help me to make an icon of a sextant?

This pop up needs to stop after 3-5 logins. The workspace window needs as few obstructions as possible.

Projects created previously cannot be opened. There's the Recraft logo spinning and that's it. I can view my images under history but not create new one,

I want to do the business payment, the option to enter GST appeared before on the payment screen but isn't appearing now. We are making the payment but want a bill with the company details later.

For some reason the merging function is very bad. after using it, the image quality is terrible. it is impossible to use the function! please fix this bug.

Since this morning, the API service appears to be down. Every request returns a 504 Gateway Timeout error. Yesterday, everything was working perfectly. Could you please check?

When I click on the eraser and switch to the unerase tool if I change the size it automatically switches over to the erase too. When I think click back on the unerase tool it sets the size to the default. So there is no way to change the size of the unerase tool. I made a short video which explains it. It doesn't appear to have attached to this post. I will send it in an email if I can't attach it to a comment to this post. The first time I clicked the attachment icon it actually wiped the content of my post. I was careful to click the attachment icon, not the cancel button next to it. So I don't want to take the chance of having that happen again.

My connection is fine but Recraft kept saying that there's something went wrong so it couldn't download image successfully. Why so?

Hello! It is'not possible to download and use my styles. When loading my style, the base style "Illustration" always turns on