Bug Reports

Many times your services is not working ... I have small time to use and now out of services ... Really small company and servers ... Im out after my subscription Sorry guys but its crazy how bad is it ... and that info about YOU are not robot ... we know why you use is ... its crazy bad marketing

Since this morning, I have been able to upload but not download any file larger than about 4MB. I figured it was me asking for too large a file download, but your app notes list that up to 64MB per file is supported. ETA to fix?

AVIF should probably be accepted as a file type; however, in the Beta of Chat mode, when attaching items, I am able to cancel/delete uploaded items that are accepted but not those that threw an error (in this case, I uploaded an AVIF file).

I get this message every time I try to upload an image to create a new style. Is this ever going to be fixed?

Now, I can't generate images in either the normal mode or the chat mode.

I have a paid account. I keep getting an error that says 'Oops try again later'. I'm paying to use the app and no one is answering my emails or fixing the problem.

The screen does not load.

When I click "create new project" the download icon appears and it keeps endlessly downloading with no results. It happened after I've bought additional 400 credits for my basic account. Since then the "create new project" is not responding even though I've updated my account to Advanced. The mobile app works properly.

Projects created previously cannot be opened. There's the Recraft logo spinning and that's it. I can view my images under history but not create new one,