Can't create new project on my laptop
closed
J
Juicy Woodpecker
When I click "create new project" the download icon appears and it keeps endlessly downloading with no results.
It happened after I've bought additional 400 credits for my basic account. Since then the "create new project" is not responding even though I've updated my account to Advanced. The mobile app works properly.
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Mariam Dabaghyan
updated the status to
closed
Autopilot
Merged in a post:
My recraft did not show anything when I click "new project", neither other projects had been created.
R
Rosé pink Sheep
P
Plum Tuna
updated the status to
open
P
Plum Tuna
updated the status to
under review
P
Plum Tuna
Hi,
We responded to your email with the issue on March 10th. With your permission, I’ll close this request here, and we can continue the conversation via email.