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Deliberate Coral
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Yellow sunshine Shrew
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Hello! I’ve encountered an issue with image generation. In the settings, the number of images is set to 1, and the system generates 1 image, but it deducts 2 generation attempts from my balance. I kindly ask you to return the extra attempts that were incorrectly deducted, as I did not use them. Thank you!
Y
Yellow sunshine Shrew
December 8, 2025
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Mariam Dabaghyan
Hi farida,
Sorry for the inconvenience this may have caused. 
Could you please contact us at help@recraft.ai and provide more details so we can investigate further?
Looking forward to hearing from you!
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December 19, 2025
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