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Olga
Hi Miguel,
To assist you further, we would appreciate some additional information at help@recraft.ai:
- What email did you use during the registration process in Recraft?
2.Could you please confirm if you are still experiencing the issue?
- Please provide a screenshot/ video of the issue and the URL of the page where the issue occurred.
J
Juniper Toad
Hi Olga,
- The email address used is migbru.ucab@gmail.com
- The issue is still going on
- There was no project, I opened Recraft and did a search on that term to retrieve some designs I had made in the past
I already sent you a screenshot with the issue, I sent it to the aforementioned email
Olga
Juniper Toad:
We responded to your email on February 7. Let's continue the conversation there?