"Server is too busy" error
Q
Quicksand Duck
When creating an image I often get a "server is too busy" error. So I don't get any image creation. However, this still counts against by 50 credit quota, and I see my credits reduced even for trying.... Though no images are produced. This is BS! Please fix this.
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Canny AI
Merged in a post:
Credits Deducted Without Image Generation
C
Convinced Roadrunner
I’m reaching out regarding an issue I’ve encountered while using your image generation service. Recently, I’ve noticed that my credits are being deducted even when the image generation fails. This has happened multiple times, and I have even recorded my screen as proof. But your attachment system doesn’t allow me to send a file.
Canny AI
Merged in a post:
Credit being deducted when something went wrong error happen
W
Wild strawberry Chickadee
This happens during image generation.
Canny AI
Merged in a post:
I can't generate an image because the site has been showing an error for the second day.
C
Close Lungfish
I checked everything. I logged out and logged back into my account. I have 806 credits for generation, which are still valid for 15 days. But when I try to generate an image, I get an error.
Canny AI
Merged in a post:
can not create any new photos
R
Rapid Badger
I can not create any new photos though I still have lots of credits. It shows "task failed, try againer". But my another account works well.
Olga
Hi,
I'm sorry you had this experience! To assist you further, we would appreciate some additional information. Please email us at help@recraft.ai with the details:
What email did you use during the registration process in Recraft?
Could you please confirm if you are still experiencing the issue?
What action were you performing when you first encountered the problem?
Please provide a screenshot/ video of the issue and the URL of the page where the issue occurred.
Ekaterina Voloboy
Hi! Thanks for your feedback. Could you please share a screenshot of the error?
Q
Quicksand Duck
Sure thing. Below is a screen shot of the error message. I don't mind the error in and of itself. It is often just a harmless albeit annoying way for the tool to constantly remind people to sign up for a paid plan.... But it's when this error message is paired with a loss of credits where we have a problem I think.