Canny AI
Merged in a post:
Tools not working
k
kvk2174@gmail.com
I have a paid account and several times over the past few days, the Upscale and Remove Background stop working. A few times, I was able to log out and back in and then it worked but right now even that is not helping. Are you maybe having a tech issue?
Canny AI
Merged in a post:
Initially works good, but now......
j
john keets
I want to remove background but it stopped working, it worked perfectly for approx 50 bakcground removals but after that didnt do anything, no upscaling, no vectorization no image generations nothing, i am on a free plan and certainly didn't use my quota of 10k monthly requests, i am planning to use paid plan of Recraft AI only to use upscaling and BG removal function but it keep on crashing so i have to look for alternatives.
Video Attached.
Regards
John
Ekaterina Voloboy
Hi Anastasia Stark,
Thanks for asking! Could you please clarify a few details?
- What specific error message are you encountering?
- Which upscale option are you trying to use (Creative or Clarity)?
- If possible, could you provide a screenshot or a brief video showing the - error? That would be really helpful!